<div dir="ltr">FYI - I am still having the same problem with Circuit CO. I started the RAM back in September and have been told twice that it would be going out that day and the last email was two weeks ago. <div><br></div><div>I've found the process to be a bit more than frustrating. </div></div><div class="gmail_extra"><br><div class="gmail_quote">On Thu, Jan 14, 2016 at 3:51 PM, Eric <span dir="ltr"><<a href="mailto:ericolv@cox.net" target="_blank">ericolv@cox.net</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div lang="EN-US" link="blue" vlink="purple"><div><p class="MsoNormal">I own two MBMs, the first one I purchased never worked but the second has been pretty good, so far. The first one I ordered was dead on arrival, it wouldn’t boot any OS I tried. After following suggested troubleshooting steps, I sent it back to CircuitCo. They re-flashed the board and returned it to me, the whole process took a little over a week. It appeared to work fine, initially, then died again about a week later and would not boot. In the meantime, I purchased another one, as it appeared others weren’t having significant issues with the board.<u></u><u></u></p><p class="MsoNormal"><u></u> <u></u></p><p class="MsoNormal">Back in November, 2015, I started the RMA process, for my first board, with the help of John Hawley. On 12/2/2015, I received an e-mail from CircuitCo, stating they had received my board and that they would begin diagnostics and keep me posted. As of Friday, 12/11/2015, I had not heard from them so, I sent an e-mail requesting a status update. I received a response the same day, they apologized and said their RMA dept. was backlogged and I would receive an update on Monday 12/14/2015. I never received the update and that was the last time I’ve heard from CircuitCo . I sent e-mails to CircuitCo on 12/26/2015 and again 1/5/2015, no response. I’ve called CircuitCo twice, the first time was three days ago and the second was today. No answer. <u></u><u></u></p><p class="MsoNormal"><u></u> <u></u></p><p class="MsoNormal">At this point, I’m not sure what to do, I’m open for suggestions.<u></u><u></u></p><p class="MsoNormal"><u></u> <u></u></p></div></div><br>_______________________________________________<br>
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