[MinnowBoard] My MBM is MIA
Jeremy Hoel
jthoel at gmail.com
Thu Jan 28 07:54:52 UTC 2016
FYI - I am still having the same problem with Circuit CO. I started the RAM
back in September and have been told twice that it would be going out that
day and the last email was two weeks ago.
I've found the process to be a bit more than frustrating.
On Thu, Jan 14, 2016 at 3:51 PM, Eric <ericolv at cox.net> wrote:
> I own two MBMs, the first one I purchased never worked but the second has
> been pretty good, so far. The first one I ordered was dead on arrival,
> it wouldn’t boot any OS I tried. After following suggested troubleshooting
> steps, I sent it back to CircuitCo. They re-flashed the board and
> returned it to me, the whole process took a little over a week. It
> appeared to work fine, initially, then died again about a week later and
> would not boot. In the meantime, I purchased another one, as it appeared
> others weren’t having significant issues with the board.
>
>
>
> Back in November, 2015, I started the RMA process, for my first board,
> with the help of John Hawley. On 12/2/2015, I received an e-mail from
> CircuitCo, stating they had received my board and that they would begin
> diagnostics and keep me posted. As of Friday, 12/11/2015, I had not heard
> from them so, I sent an e-mail requesting a status update. I received a
> response the same day, they apologized and said their RMA dept. was
> backlogged and I would receive an update on Monday 12/14/2015. I never
> received the update and that was the last time I’ve heard from CircuitCo .
> I sent e-mails to CircuitCo on 12/26/2015 and again 1/5/2015, no
> response. I’ve called CircuitCo twice, the first time was three days ago
> and the second was today. No answer.
>
>
>
> At this point, I’m not sure what to do, I’m open for suggestions.
>
>
>
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>
>
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