[MinnowBoard] My MBM is MIA
ericolv at cox.net
Thu Jan 14 22:51:13 UTC 2016
I own two MBMs, the first one I purchased never worked but the second has
been pretty good, so far. The first one I ordered was dead on arrival, it
wouldn't boot any OS I tried. After following suggested troubleshooting
steps, I sent it back to CircuitCo. They re-flashed the board and
returned it to me, the whole process took a little over a week. It
appeared to work fine, initially, then died again about a week later and
would not boot. In the meantime, I purchased another one, as it appeared
others weren't having significant issues with the board.
Back in November, 2015, I started the RMA process, for my first board, with
the help of John Hawley. On 12/2/2015, I received an e-mail from
CircuitCo, stating they had received my board and that they would begin
diagnostics and keep me posted. As of Friday, 12/11/2015, I had not heard
from them so, I sent an e-mail requesting a status update. I received a
response the same day, they apologized and said their RMA dept. was
backlogged and I would receive an update on Monday 12/14/2015. I never
received the update and that was the last time I've heard from CircuitCo .
I sent e-mails to CircuitCo on 12/26/2015 and again 1/5/2015, no response.
I've called CircuitCo twice, the first time was three days ago and the
second was today. No answer.
At this point, I'm not sure what to do, I'm open for suggestions.
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