[MinnowBoard] My MBM is MIA

[Eric]

I own two MBMs, the first one I purchased never worked but the second has
been pretty good, so far.    The first one I ordered was dead on arrival, it
wouldn't boot any OS I tried.  After following suggested troubleshooting
steps,  I sent it back to CircuitCo.   They re-flashed the board and
returned it to me, the whole process took a little over a week.    It
appeared to work fine, initially,  then died again about a week later and
would not boot.   In the meantime, I purchased another one, as it appeared
others weren't having significant issues with the board.

 

Back in November, 2015, I started the RMA process, for my first board, with
the help of John Hawley.   On 12/2/2015, I received an e-mail from
CircuitCo, stating they had received my board and that they would begin
diagnostics and keep me posted.   As of Friday, 12/11/2015, I had not heard
from them so, I sent an e-mail requesting a status update.  I received a
response the same day, they apologized and said their RMA dept. was
backlogged and I would receive an update on Monday 12/14/2015.   I never
received the update and that was the last time I've heard from CircuitCo .
I sent e-mails to CircuitCo on 12/26/2015  and again 1/5/2015, no response.
I've called CircuitCo twice, the first time was three days ago and the
second was today.  No answer.  

 

At this point, I'm not sure what to do, I'm open for suggestions.

 

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