[MinnowBoard] Not too happy

[George Carlisle]

Pay the $9 and move on...was the board in an ESD bag?

On Thu, Apr 30, 2015 at 2:42 PM, Eric Owens <ericolv at cox.net> wrote:

> I paid $160 (board/shipping) for a new MinnowBoard Max, from NetGate, on
> March 27th.  I received it close to 3 weeks later.   The board was
> defective, it wouldn’t boot.  After trying different suggestions, with no
> luck, there was nothing else to try, so I went through the RMA process.  I
> shipped the board to CircuitCo on 4/21, another $10, they received it on
> 4/24.  Yesterday, I received an email from them telling me they received my
> board and would start running tests.  Today, I received another email,
> saying they re-flashed the board, ran tests and the board checks out.  The
> following is a quote from the e-mail that riled me up.  *  “There is no
> charge for the repair. However there is a $9 shipping fee. We will send a
> PayPal request to your email. Would you like to proceed?”  *
>
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>
>
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