[MinnowBoard] Not too happy

[Eric Owens]

I paid $160 (board/shipping) for a new MinnowBoard Max, from NetGate, on
March 27th.  I received it close to 3 weeks later.   The board was
defective, it wouldn't boot.  After trying different suggestions, with no
luck, there was nothing else to try, so I went through the RMA process.  I
shipped the board to CircuitCo on 4/21, another $10, they received it on
4/24.  Yesterday, I received an email from them telling me they received my
board and would start running tests.  Today, I received another email,
saying they re-flashed the board, ran tests and the board checks out.  The
following is a quote from the e-mail that riled me up.    "There is no
charge for the repair. However there is a $9 shipping fee. We will send a
PayPal request to your email. Would you like to proceed?"  

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